Delivery and Returns

Delivery and Returns @ JoineryFXTools

Delivery @ JoineryFXTools for goods ordered through our catalogue

All outgoing packages will go by Standard Parcel rate, 1st or 2nd Class as advertised and prevailing from time to time on http://www.parcelforce.co.uk or http://www.royalmail.com

See Royal Mail rates here: http://www.royalmail.com

We may use another courier to send your parcel if this would be cheaper for us. Your delivery amount is shown on your shopping cart before purchase. We may send your order in multiple shipments, but you will be charged one rate per order.

 

Returns Policy @ JoineryFXTools

If you need to return a product due to a defect, please email joineryfxtools@gmail.com .

When we have received your request we will e-mail you a Return Merchandise Authorization and an address to send the item, which must be in its original packaging, the Return Merchandise Authorization number written on the package above the delivery address and the original receipt or returns note inside the packaging. You are responsible for arranging courier or return postage. When we receive the package we will reimburse you the cost.

You may also return an item if it was ordered by mistake but you will need to pay the return postage. If it is found on examination to be faulty due to misuse we may charge you a restocking fee at our discretion.

This returns policy does not affect your statutory rights as purchaser.

Contact Details @ JoineryFXTools

JoineryFXTools:

Ellon Office:
16 Banavie Court
Ellon
AB41 9LA
Scotland UK

 

Phone: 0845 638 2200
Fax: 0845 638 2202

We hope you enjoy your shopping experience!

 

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