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Terms and conditions of use

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Terms & Conditions @ JoineryFXTools

1. All items in shop that are marked second hand are sold with a 90 day warranty. Any other items come with a manufacturers warranty, mostly one year.

1.1 Any defects must be reported within 7 days. We will refund the item, delivery and return postage.

2. Any items that are ‘one-off’ are stated so in the DESCRIPTION, which means we will not be restocking within one year.

3. Some items in the catalogue are perishable, for example grass seed. To guarantee you have the most up-to-date product we will ship direct from our supplier. This is also better environmentally due to co2.

4. You may reserve and pay for any item without using the catalogue. Call 07436 936 600 to reserve and pay for your item.

5. Any offers are clearly stated and explained, but are only valid within the dates shown. Please see OFFERS PAGE FOR DETAILS ON ALL OFFERS.

5.1 “Make an offer” purchases are excluded from offers, delivery concessions and are sold with a 90 day warranty.

5.2 Delivery charges applying to non-UK delivery destinations INCLUDE non-UK customs charges. As part of EORI regulations we are responsible for paying any duties imposed by the recipient country. Our delivery charges contribute but don’t cover completely the VAT, shipping and customs duty to deliver to your shipping address.

6. We enlist the help of external designers to help code pages and carry out functions such as payment processing. We use Google Analytics, keywords and tags to create a better site. To enable all these to work requires cookies. We do not use or store information about you except for the details in your profile and your order information. Your use of the site assumes you are happy for us to do this. you can disable cookies or select only no-follow cookies for this site in the settings of your browser.

7. If you experience difficulties with using the store you may Use our Contact Form to send email or phone us on our:

Salesline: 07436 936 600

8. You are our first priority, the reason for this store and we aim to provide you with an enjoyable experience, which we hope you will share your good experience with your friends, family and colleagues. You can also comment in our Google Account gteam.work/jfxt-google.

9. If you have any comments about your experience with this store, or you would like to recommend more products that you feel we should sell, please use our Contact Form to send an email.

10. Prices are subject to variation. If you see a price you like based on supplier comparison, please contact us to reserve that price. If you see a price elsewhere lower than ours please let us know so we can match or beat that price.

11. Finally – It is our hope that you will tell us about any problems you find with our store so that we can improve our service to you.

Please help us to make your shopping experience better!

John Crook,
Director,
JoineryFX Ltd.

Offers:

Please see Latest Offers page.

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